Thank you for choosing Sisä Skincare™. These Terms and Conditions apply when you make a booking or purchase through our website, by phone, or in person at any Sisä Skincare™ clinic. By proceeding with a booking or purchase, you agree to these terms.
1. Agreement
When you make a booking, you enter into a contract with Sisä Skincare, agreeing to the following terms and conditions and policies as listed within this document and our website www.sisaskincare.com.au.
1.1 Treatment Services
Before receiving any services, you will need to complete a medical history form and agree to a client consent form detailing the specifics of your chosen treatment, its risks, and the post-care instructions. These are emailed to you prior to your appointment time, and they are reviewed with you during your initial consultation.
1.2 Consultation
Prior to receiving any treatment, a consultation will be conducted by a qualified practitioner to assess your suitability for treatment. During this consultation, the procedure, expected results, potential risks, and any pre- and post-treatment instructions will be discussed.
1.3 Qualified Practitioners
All treatments will be performed by qualified medical professionals or practitioners with extensive training and experience in administering the intended treatment offered by Sisä Skincare.
1.4 Treatment Options
The specific treatment options will be discussed during the consultation, and the most suitable treatment plan will be determined based on your needs and desired outcomes.
1.5 Consent
You will be required to provide informed consent prior to undergoing the treatment, indicating that you understand the procedure, its potential risks, and the expected outcomes.
1.6 Results and Expectations
While the treatment aims to reach your specifically discussed outcomes, individual results may vary. The longevity and effectiveness of the treatment will depend on various factors, including your skin type, age, and lifestyle.
1.7 Safety and Hygiene
The treatment will be performed in compliance with strict safety and hygiene protocols to ensure your well-being and minimise any potential risks of infection or complications.
1.8 Potential Risks
Although complications are rare, potential risks and side effects associated with some of the treatments offered at Sisä Skincare may include redness, swelling, bruising, temporary discomfort, and allergic reactions. These risks will be discussed during the consultation.
1.9 Additional Treatments
In some cases, additional treatments may be required to achieve the desired results. The need for any further treatment will be assessed during follow-up appointments.
1.10 Follow-Up Care
After the treatment, you will be provided with detailed instructions on post-treatment care, including any limitations or precautions. These instructions must be followed by the client in order to achieve optimal outcomes. Sisä Skincare takes no responsibility for outcomes which relate to non-adherence of post-treatment care. Follow-up appointments may be scheduled to monitor your progress and address any concerns or questions you may have.
1.11 Additional Terms for Promotions
Participation in specific services, promotions, or campaigns may require additional terms and conditions. In case of a conflict, those terms will override these booking terms.
2. Accounts
To make a booking or purchase through the Sisä Skincare™ website, you must create an account and be at least 16 years old. Account registration requires accurate and current personal information, including your name, email, and contact details. Important medical information, such as your consent, will be emailed to the email provided by you.
2.1 Personal and Health Information
Sisä Skincare™ will collect personal and sensitive health-related information to offer the best services. We may share your information with third parties, including IT providers, and medical professionals like the Ju’vae Medical Team. This information will be managed in line with our Privacy Policy.
2.2 Account Security
You are responsible for maintaining the security of your account by keeping your username and password secure. All activity carried out under your account is your responsibility.
2.3 Account Termination
You may cancel or suspend your account at any time by emailing admin@sisaskincare.com.au. We reserve the right to restrict or terminate accounts if there is a breach of these terms or applicable laws.
3. Bookings and Purchases
You agree to provide accurate information when booking or purchasing goods and services. Bookings are subject to availability, and if we cannot deliver the service at the scheduled time, we will work with you to reschedule.
3.1 Refunds and Cancellations
Refunds and cancellations are governed by our Cancellations and Refunds Policy, and subject to Australian Consumer Law. Should you need to cancel or reschedule, please provide 48 hours’ notice to avoid fees.
4. Medical Disclaimer
Sisä Skincare™ services and content provided are for general informational purposes and should not replace professional medical advice. Always consult with your healthcare provider regarding treatments. Sisä Skincare™ takes no responsibility for adverse reactions except in cases of gross negligence or misconduct.
4.1 Adverse Reactions
If you experience a side effect, Sisä Skincare™ will require your cooperation to assess and manage the issue through telehealth or in-person reviews.
4.2 Suitability of Products
Ensure products are suitable for your skin, especially if you have allergies or medical conditions. Always consult with a healthcare provider if using prescription medication, are pregnant, or breastfeeding.
5. Linked Websites
The Sisä Skincare™ website may contain links to third-party websites for convenience, but we are not responsible for the content or accuracy of these external sites.
6. Intellectual Property
All intellectual property rights on our website and content are owned or licensed by Sisä Skincare™. Use of the website does not grant you ownership of any content. Feedback provided by clients regarding services may be used by Sisä Skincare™ for improvement, and ownership of such feedback transfers to the clinic.
7. Liability
Subject to Australian Consumer Law, Sisä Skincare™ is not liable for any loss or damage related to the use of our services, except in cases of fraud, negligence, or misconduct. If there are issues with your treatment, we will provide solutions within the limits set by Australian Consumer Law.
8. Governing Law
These Terms are governed by Australian law, and any disputes will be resolved under the jurisdiction of the courts in the state or territory where the clinic is located.
9. Amendments
We may update these Terms from time to time and will notify you of any significant changes via email, SMS, or our website. Continued use of our services after these updates constitutes acceptance of the revised terms.
For any queries or to make changes to your booking:
– Email: admin@sisaskincare.com.au
– Phone: 0456 170 099
– Online: Visit our booking portal via the link in your email from Timely you received with your booking confirmation.
– The easiest way of changing your booking is by clicking the following link: https://bookings.gettimely.com/sisaskincare/